AI enrollment agent for a small Massachusetts daycare

The challenge

The daycare's manager wears many hats — coordinating caregivers, checking in with families, and overseeing the day-to-day of the program. But a growing volume of enrollment inquiries from prospective parents was eating into her time. Each inquiry required the same information: program availability, hours, age groups, tuition, paperwork, tour scheduling. Responses often came late, and some parents never heard back.

The manager wanted to be present for the children and the parents already enrolled — not buried in her inbox.

What we built

Tamago Consulting designed and deployed a tailored AI enrollment agent for the daycare. The agent is trained on the program's specifics — schedules, ratios, policies, pricing, and the warm, family-first tone the daycare is known for.

• Answers common parent questions instantly, 24/7
• Collects child age, schedule needs, and start date
• Offers and books tour times that fit the manager's calendar
• Flags sensitive or unusual inquiries for a human response
• Sends a daily digest of new families to the manager

The outcome

The most important outcome wasn't a metric — it was time. With the AI agent handling first-touch enrollment inquiries, the manager was freed up to do what only she can do: improve caregiving quality and give real attention to the parent needs that matter most. Routine questions are answered immediately, prospective families feel heard, and the manager only steps in for the conversations that genuinely need her.

"I finally have my mornings back. The agent answers what it can, and sends me only what I actually need to handle myself."